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Support
How do I contact support?
Open Help & Support → My Tickets to submit a new ticket or follow up on an existing one.
How long does support take to reply?
Most tickets get a first reply within our service hours. Urgent safety issues are prioritized.
Where can I read Privacy Policy and Terms?
Open Help & Support and choose Privacy Policy or Terms & Conditions. They are loaded from our CMS pages.
The app is not working — what should I try first?
Check your internet connection, update the app, then force-close and reopen. If it continues, send a ticket with your phone model and a screenshot.
I left something in the car
Open the completed trip and tap I lost an item, or use Help → Lost items. You can message the driver for a limited time after the trip. Do not share extra personal details in the report.
Still need help?
Open a ticket as a guest, or sign in to attach a trip.