How can we help?

Safety

How do I verify I am in the right car?

Check the vehicle plate, model, and driver photo on the trip screen before you board. Share the trip if you want a contact to follow along.

What should I do in an emergency during a trip?

Use local emergency services immediately if you are in danger. You can also report the trip afterward from Help → My Tickets.

How do I report a safety concern?

Open Help & Support → My Tickets, choose a safety-related category if available, and describe what happened. Include the trip ID when possible.

I felt unsafe

If you felt unsafe during a Blink trip, pick the trip and choose I felt unsafe. In an emergency call 999 or 112 first. We review safety reports as a priority.

Still need help?

Open a ticket as a guest, or sign in to attach a trip.

+254116712678 · Info@blinktheapp.com