How can we help?

Account

How do I create an account?

Open the app and sign up with your phone number or email. Verify with the one-time code we send, then complete your profile.

How do I change my password?

Go to Account → Account & Security → Change Password. Enter your current password, then your new password twice.

How do I enable Face ID or fingerprint?

Open Account → Account & Security and turn on biometric unlock. You can then sign back in after logout without typing your password.

How do I update my phone number or email?

Open Account → Profile (Basic Info), edit the field, and save. You may need to verify the new contact with a code.

How do I manage devices signed into my account?

Open Account → Account & Security → Device Management to see this device and sign out other sessions.

How do I delete my account?

Open Account → Account & Security → Delete Account, then confirm with the verification code. You can cancel during the grace period by signing in again.

Still need help?

Open a ticket as a guest, or sign in to attach a trip.

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